If you are an Overseas Filipino Worker (OFW) who’s ticket is
purchased by you or a company you have the right to collect your refund. In
Philippine Law all Overseas Filipino Workers are exempted for terminal fee and
tax fees but not on domestic terminals. In getting your refund you must have on
hand your Overseas Filipino Certificate (OEC), a ticket receipt, and boarding
pass.
It is not difficult to get your refund if you have the
complete documents, some people are confused about the “LI” (this means a
receipt of your ticket), in case you do not have it, you may visit any of your
airline counter and request for a receipt politely, please be reminded that
most of airline counters are agents and it is not their duty to provide you
receipt but from the ticketing office, however, if you are requesting politely
they may consider helping you and print it for you.
Some Overseas Filipino Workers (OFW) are impatient to fall
in line collecting their refund, common reaction was to leave when they see a long
line. As per my experience it is not difficult to collect the refund, cashiers are
quick and organized, some people mentioned that there is no instruction posted,
if you look around or even spend time reading the marker or the banner, all the
requirements are clearly mentioned provided in front of refund cashier. The duty
personnel in the refund counter are nice and well trained. I am saying this
because of my multiple experience getting the refund.
Finally from the queue you well get your refund as a reward.
The fund center is not busy all the time, coming earlier for your flight time may
give you more time to look around and find the refund counter.
Please note that the ticket to be refunded is the ticket
that you are holding for a single journey flight going to your country of work,
for vacationer coming from their country of work may not collect the refund.
After you succeed getting your refund please share the
information to our fellow OFWs.
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